Office (Word, Excel, PowerPoint, Outlook) Ability to work and collaborate effectively with internal customer Office (Word, Excel, PowerPoint, Outlook) Ability to work and collaborate effectively with internal customer
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the policies regarding confidentiality. Create a positive work environment by acknowledging agent and team contributions clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should information and ideas as presented verbally • Ability to work in a continually challenging environment • Understanding and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with India to facilitate service delivery • Ability to work independently with minimal supervision Minimum 6 initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring verbal - Required Ability to adapt in a changing work environment - Required Computer skills, including - Required Education: Minimum of Matriculation Work Experience Requirements: 4-6 years of Internation achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call verbal - Required Ability to adapt in a changing work environment - Required Computer skills, including
data for the grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) reporting and monitoring tool Support project management of transformation initiatives/projects Preferential data for the grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) reporting and monitoring tool Support project management of transformation initiatives/projects Preferential
12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the policies regarding confidentiality. Create a positive work environment by acknowledging agent and team contributions clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should information and ideas as presented verbally • Ability to work in a continually challenging environment • Understanding and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with India to facilitate service delivery • Ability to work independently with minimal supervision Minimum 6 initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for
Company Policies and Procedures Should be flexible to work in a 24/7 environment Employee Satisfaction, people Company Policies and Procedures Should be flexible to work in a 24/7 environment Employee Satisfaction, people
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring verbal - Required Ability to adapt in a changing work environment - Required Computer skills, including - Required Education: Minimum of Matriculation Work Experience Requirements: 4-6 years of Internation achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call verbal - Required Ability to adapt in a changing work environment - Required Computer skills, including