Manager: ICT. Your knowledge: • Data Collection and Processing: Gather and consolidate data from multiple sources and implementation of business initiatives and process improvements. Your Skills • Team player: Collaborating team environment. • Process champion: Advocating for efficient and effective processes within the ICT team identifying areas for improvement, and implementing process enhancements. Root cause analysis. • Customer champion: risks and vulnerabilities within ICT systems and processes, implementing risk mitigation strategies, and
responsibility to execute instructions received via processes within the framework of the team. You'll also and service levels • Manage escalated queries process and ensure the efficient resolution of these queries error as well as establishing procedures and processes to avoid re occurrence. • Ensure escalation rate knowledge of Insurance Industry administrative processes • Good knowledge of the business administration administration platforms • Familiar with Compliance Processes and Procedures in the Insurance Industry Your skills
responsibility to execute instructions received via processes within the framework of the team. You'll also and service levels • Manage escalated queries process and ensure the efficient resolution of these queries error as well as establishing procedures and processes to avoid re occurrence. • Ensure escalation rate knowledge of Insurance Industry administrative processes • Good knowledge of the business administration administration platforms • Familiar with Compliance Processes and Procedures in the Insurance Industry Your skills