member of our team, the purpose of this role is to manage new business team and take responsibility to execute Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the efficient methodology • Identify training requirements • Manage and improve the overall customer experience • Provide correct skills. • Contain and improve cost effectiveness of functions provided • Implementation of agreed line with standards and protocols of the organisation • Help manage and determine the budget of the business
member of our team, the purpose of this role is to manage new business team and take responsibility to execute Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the efficient methodology • Identify training requirements • Manage and improve the overall customer experience • Provide correct skills. • Contain and improve cost effectiveness of functions provided • Implementation of agreed line with standards and protocols of the organisation • Help manage and determine the budget of the business
in Sandton, Johannesburg. You'll report to the Manager: Outbound Sales. Your qualifications: • Grade 12 Recruitment of Staff (CC Agents, team leaders etc) • Manage motivation and recognition program • Single Line ownership • Pro-active and innovative • Relationship Management
in Sandton, Johannesburg. You'll report to the Manager: Outbound Sales. Your qualifications: • Grade 12 Recruitment of Staff (CC Agents, team leaders etc) • Manage motivation and recognition program • Single Line ownership • Pro-active and innovative • Relationship Management