member of our team, the purpose of this role is to manage new business team and take responsibility to execute Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the efficient to establishing the root cause for the error as well as establishing procedures and processes to avoid methodology • Identify training requirements • Manage and improve the overall customer experience • Provide Help manage and determine the budget of the business area • Interact with executive management in other
member of our team, the purpose of this role is to manage new business team and take responsibility to execute Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the efficient to establishing the root cause for the error as well as establishing procedures and processes to avoid methodology • Identify training requirements • Manage and improve the overall customer experience • Provide Help manage and determine the budget of the business area • Interact with executive management in other
Johannesburg head office. You'll report to the Manager: ICT. Your knowledge: • Data Collection and Processing: recommending appropriate technologies. Stress management. • Knowledge manager: Promoting knowledge sharing and best practices within the ICT team, establishing knowledge management processes, and fostering a culture of continuous Organisational and multitasking abilities: The capacity to manage multiple tasks efficiently and prioritize responsibilities for enhanced productivity and effective data management. • Ability to maintain confidentiality and handle