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Inbound Outbound Customer Service Agent Jobs in South Africa

Jobs 1-10 of 33

Distribution Specialist: Outbound - Long Term Insurance - Sandton Market Related NEW

 Rainmaker Acquisiton CcSandton

South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' Sandton, Johannesburg. You'll report to the Manager: Outbound Sales. Your qualifications: • Grade 12 (Essential) performance across teams • Recruitment of Staff (CC Agents, team leaders etc) • Manage motivation and recognition


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Service Consultant Sandton

 Rainmaker Acquisiton CcSandton

Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling


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Laureate Service Consultant - Sandton

 Rainmaker Acquisiton CcSandton

Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling


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Service Desk Manager Parktown NEW

 Rainmaker Acquisiton CcJohannesburg

The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including


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Distribution Specialist Sandton NEW

 Rainmaker Acquisiton CcSandton

South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' Sandton, Johannesburg. You'll report to the Manager: Outbound Sales. Your qualifications: • Grade 12 (Essential) performance across teams • Recruitment of Staff (CC Agents, team leaders etc) • Manage motivation and recognition


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Client Analyst Sandton

 Rainmaker Acquisiton CcSandton

South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' improving their new business, servicing and claim journeys. • Champion the Customer Experience aspects of the desired client experience. • Take ownership of Customer Experience monitoring and reporting of all functions Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client


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Client Experience Analyst - Sandton, Jhb Market Related

 Rainmaker Acquisiton CcSandton

South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' improving their new business, servicing and claim journeys. • Champion the Customer Experience aspects of the desired client experience. • Take ownership of Customer Experience monitoring and reporting of all functions Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client


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Team Leader Insurance Sandton NEW

 Rainmaker Acquisiton CcSandton  R18 000 – R23 000 excluding a 40% incentive paid m

and vibrant player in South Africa's financial services industry. We're passionate about life insurance applying these same principles to create financial services products that better meet our clients' needs. SLA's adhered to. This includes ensuring that the service provided to internal stakeholders and external ensure capacity for continued task execution and service delivery and being accountable for all activities team of 15 Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure


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Team Leader: New Business - Long Term Insurance - Sandton, Jhb R18 000 – R23 000 Excluding A 40% Incentive Paid M NEW

 Rainmaker Acquisiton CcSandton  R18 000 – R23 000 excluding a 40% incentive paid m

and vibrant player in South Africa's financial services industry. We're passionate about life insurance applying these same principles to create financial services products that better meet our clients' needs. SLA's adhered to. This includes ensuring that the service provided to internal stakeholders and external ensure capacity for continued task execution and service delivery and being accountable for all activities team of 15 Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure


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Senior Help Desk Engineer Parktown

 Rainmaker Acquisiton CcJohannesburg

member companies, chosen for the products and services they offer. This fosters collaboration to drive your business. Members share a common ethos of customer commitment, fairness and excellence, which act Branding Serving as the 1st point of contact for customers seeking technical assistance on the phone or email THIS GRADING Team Player Coach Process Champion Customer Champion Consultant Risk Mitigator Solutioner


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