training to enable the end-to-end compliance both internally and externally (including contractor competence training to enable end-to-end compliance both internally and externally (including contractor competence applicable to all business streams Performing internal audits and management reviews to ensure that the
procedures and systems of internal controls in line with the Group's internal control processes Reporting
Fostering and managing relationships with both internal and external customers and answering any tower
account has been blocked and ensuring all relevant internal departments are aware of the customer/account