energetic Outbound Sales Call Centre Agent. Position: Outbound Sales Call Centre Agent Location: Durban Natal Minimum Qualifications: Matric 1-2 years Call Centre Exp 1-2 years Sales Exp Personal Characteristics:
energetic Outbound Sales Call Centre Agent. Position: Outbound Sales Call Centre Agent Location: Durban Natal Minimum Qualifications: Matric 1-2 years Call Centre Exp 1-2 years Sales Exp Personal Characteristics:
Answer all incoming calls timeously and professionally Assist with incoming calls where possible, i.e necessary on behalf of sales and service Ensure calls are transferred to the correct internal staff Ensure
Answer all incoming calls timeously and professionally Assist with incoming calls where possible, i.e necessary on behalf of sales and service Ensure calls are transferred to the correct internal staff Ensure
Must take initiative and be proactive. Positive team player willing to work beyond office hours to help Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer OTIF Handle customer complaints by liaising with QC team to ensure complaints are closed out in required engagement Customer service Administration Answering calls and assisting customers with queries on orders Processing
Must take initiative and be proactive. Positive team player willing to work beyond office hours to help Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer OTIF Handle customer complaints by liaising with QC team to ensure complaints are closed out in required
Negotiation skills Presentation Skills Time Management Team Player Flexibility Roles and Responsibilities: Quoting when required Answering of incoming telephone calls when lines are engaged or when individuals of the
Negotiation skills Presentation Skills Time Management Team Player Flexibility Roles and Responsibilities: Quoting when required Answering of incoming telephone calls when lines are engaged or when individuals of the
relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and outcomes within schedule Coordinate sales effort with team members and other departments Supply management
relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and outcomes within schedule Coordinate sales effort with team members and other departments Supply management