To use domain knowledge and experience to provide specialist insight into enterprise-wide technology-based delivered on time and to standard by tracking progress against milestones and standards in project plans (as problems by applying specialist domain knowledge and experience, gathering and analysing data, diagnostics, symptoms Contribute to the crafting of policies, procedures, standards and processes by contributing to the various Centres management. Keep abreast of changes in legislation or standards by conducting research and utilising networks
management. Keep abreast of changes in legislation or standards by conducting research and utilizing networks professional conduct and adherence to required technical standards. Transformation and Innovation Analyse, research a reputable institution Minimum Experience Minimum 8 years' experience as a Business Analyst Business questionnaires. Business Process: Developed a structured, standardized, and consolidated set of repeatable infrastructure Skills required Experience with managing complex data integration implementations. Experience in developing
management. Keep abreast of changes in legislation or standards by conducting research and utilizing networks professional conduct and adherence to required technical standards. Transformation and Innovation Analyse, research a reputable institution Minimum Experience Minimum 8 years' experience as a Business Analyst Business questionnaires. Business Process: Developed a structured, standardized, and consolidated set of repeatable infrastructure Skills required Experience with managing complex data integration implementations. Experience in developing
business plan based on professional knowledge and experience, to ensure delivery of focus areas for the year of JSE responses is at the appropriately high standard. Take personal responsibility for correcting customer-service resolve issues. Focus on timeous and data quality standards being met to ensure that clients base their decisions appropriate action required to meet targets or standards. Identify and tackle any performance concerns have a workload in line with their skills and experience. Manage team capacity through leave approvals
business plan based on professional knowledge and experience, to ensure delivery of focus areas for the year of JSE responses is at the appropriately high standard. Take personal responsibility for correcting customer-service resolve issues. Focus on timeous and data quality standards being met to ensure that clients base their decisions appropriate action required to meet targets or standards. Identify and tackle any performance concerns have a workload in line with their skills and experience. Manage team capacity through leave approvals
preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team team lead role · Experience in the Financial industry
preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team team lead role · Experience in the Financial industry