Follow up on Breakdowns, assist controllers • Service handovers on new machine delivery with sales • as applicable, from the job cards/service reports after every service and repair has been carried out • • Tracks analyse and report metrics or client service levels • Ensure the successful landing of new clients random inspections on customer's equipment after service and repairs have been completed – check up on technician management team • Manage the quality of Product Support services and liaise with Rental/Short Term Rentals (STR)
technical and diagnostic assistance within the service department as per customer requirements. He will warehouse equipment on-site and off-site. • Repairing, service and maintain IC and Electrical forklifts on customer maintenance activities. • Traveling required to service and repair on sites • Site and of-site maintenance and Electrical Range • 5 Years' experience with servicing and repairing of electric lift trucks essential