culture is looking for a Customer Service Representative to attend to our customers including telephonic queries in an inbound call centre environment, maintaining standards of high customer orientation and professionalism computer programs and hardware. Proficiency in customer relationship management (CRM) and task management service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
culture is looking for a Customer Service Representative to attend to our customers including telephonic queries in an inbound call centre environment, maintaining standards of high customer orientation and professionalism computer programs and hardware. Proficiency in customer relationship management (CRM) and task management service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
intellegence calls Booking of freight for national couriers Generating of COD customer accounts Generate
intellegence calls Booking of freight for national couriers Generating of COD customer accounts Generate
& antivirus software. A, N, MCP an advantage Customer service oriented individual. Own reliable transport Respond to help desk tickets, emails, and phone calls R12 000,00 – R20 000,00 per month depending on current
& antivirus software. A, N, MCP an advantage Customer service oriented individual. Own reliable transport Respond to help desk tickets, emails, and phone calls R12 000,00 – R20 000,00 per month depending on current
activities and engagement with both prospects and customers and proper opportunity management. Ensure alignment prospect bases through overlapping opportunities. Customer Retention Existing business management (across quarterly, and annual expectations set. Managing Customer Tiers – from a team members activity perspective each call cycle), but also to ensure a happy outcome of any queries escalated within that call cycle CIT support team to ensure your teams and our customers queries are resolved timeously and to the best
activities and engagement with both prospects and customers and proper opportunity management. Ensure alignment prospect bases through overlapping opportunities. Customer Retention Existing business management (across quarterly, and annual expectations set. Managing Customer Tiers – from a team members activity perspective each call cycle), but also to ensure a happy outcome of any queries escalated within that call cycle CIT support team to ensure your teams and our customers queries are resolved timeously and to the best
accurate and timely sales quotations based on customer requirements, pricing guidelines, and sales team Collaborate closely with the sales team to understand customer needs, pricing strategies, and competitive factors quotations. Responding to Sales Inquiries: Address customer inquiries regarding quotations, pricing, and terms operations, and customer service to coordinate activities related to quotations, orders, and customer requirements processes, improve efficiency, and enhance the customer experience related to sales quotations Requirements:
accurate and timely sales quotations based on customer requirements, pricing guidelines, and sales team Collaborate closely with the sales team to understand customer needs, pricing strategies, and competitive factors quotations. Responding to Sales Inquiries: Address customer inquiries regarding quotations, pricing, and terms operations, and customer service to coordinate activities related to quotations, orders, and customer requirements processes, improve efficiency, and enhance the customer experience related to sales quotations Requirements: