Telesales Agent - Kwazulu Natal We are looking for experienced sales staff to join our growing telesales learn and self improve to become a better sales agent Not scared of working extra hours to achieve the
Telesales Agent - Kwazulu Natal We are looking for experienced sales staff to join our growing telesales learn and self improve to become a better sales agent Not scared of working extra hours to achieve the
end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive our customers Provide initial assessment of all Tickets, attempt first time resolution, and /or escalation onboarding projects and migrations Monitor and escalate Tickets according to the customer's SLA Keep users informed informed on status and progress of their Tickets Aid customer retention and satisfaction Help to improve
end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive our customers Provide initial assessment of all Tickets, attempt first time resolution, and /or escalation onboarding projects and migrations Monitor and escalate Tickets according to the customer's SLA Keep users informed informed on status and progress of their Tickets Aid customer retention and satisfaction Help to improve
incidents and requests. Track, route and redirect tickets to correct resources/ resolver groups. Escalation
incidents and requests. Track, route and redirect tickets to correct resources/ resolver groups. Escalation
would be to your advantage. Excellent grasp of ticket writing, agile delivery and business analysis processes
would be to your advantage. Excellent grasp of ticket writing, agile delivery and business analysis processes
electricity and smartphones through a network of agents and merchants. The young, hardworking team values
electricity and smartphones through a network of agents and merchants. The young, hardworking team values