Establishment of solutions to match current and future customer needs Strategic Responsible for new account acquisitions acquisitions, account growth, account penetration, customer relationship management and business improvement overall account relationships to ensure excellent customer service during implementation, transition to operation account Be the primary point of contact with the customer on all business-related matters pertaining to other department Managers to ensure appropriate customer relationship management Partner with other departments
Establishment of solutions to match current and future customer needs Strategic Responsible for new account acquisitions acquisitions, account growth, account penetration, customer relationship management and business improvement overall account relationships to ensure excellent customer service during implementation, transition to operation account Be the primary point of contact with the customer on all business-related matters pertaining to other department Managers to ensure appropriate customer relationship management Partner with other departments
Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts resolution of account queries, customer credits, and claims. Manage customer credit terms and maintain strong product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management Financial Management: Assist with follow-up on late customer payments, bad debt management, credit applications leadership and personnel management skills. • Strong customer service orientation and interpersonal abilities
Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts resolution of account queries, customer credits, and claims. Manage customer credit terms and maintain strong product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management Financial Management: Assist with follow-up on late customer payments, bad debt management, credit applications leadership and personnel management skills. • Strong customer service orientation and interpersonal abilities
and new accounts, agent/distributors and other customers in such a way that we grow revenue and margins encompass cold calling prospective customers, determining customers needs, monthly key account meetings product through development work with potential customers and the production department. Drive the team consumer brands business, develop new channels and customers. Define Opportunities: Align with our vision to identifying potential for existing and new products for customers. Understand Competitive Environment: Stay informed
and new accounts, agent/distributors and other customers in such a way that we grow revenue and margins encompass cold calling prospective customers, determining customers needs, monthly key account meetings product through development work with potential customers and the production department. Drive the team consumer brands business, develop new channels and customers. Define Opportunities: Align with our vision to identifying potential for existing and new products for customers. Understand Competitive Environment: Stay informed
strategy that prioritise growth and a positive customer experience. The role incumbent should be hands-on professional relations with internal and external customers to ensure excellent service delivery. Understanding Supplier Payments should provide regular feedback to customers, internal stakeholders, and other teams to ensure in identifying growth opportunities in existing customer base (increasing ARPU). • Develop business cases and Revenue Generation • Identify key suppliers/customers and sign them up for the supplier payments service
strategy that prioritise growth and a positive customer experience. The role incumbent should be hands-on professional relations with internal and external customers to ensure excellent service delivery. Understanding Supplier Payments should provide regular feedback to customers, internal stakeholders, and other teams to ensure in identifying growth opportunities in existing customer base (increasing ARPU). • Develop business cases and Revenue Generation • Identify key suppliers/customers and sign them up for the supplier payments service
and project services to multiple international customers, in line with contractual SLAs and KPIs. Location: technical project implementation services to customers focusing on Cloud technologies Work with incident management, service desk, other technical teams and the customer as required Understand SLAs in a production environment effective communication to internal teams and customers Work directly with vendors to identify innovative solutions and actively apply those solutions for customer issues Follow through on issues with vendors for
and project services to multiple international customers, in line with contractual SLAs and KPIs. Location: technical project implementation services to customers focusing on Cloud technologies Work with incident management, service desk, other technical teams and the customer as required Understand SLAs in a production environment effective communication to internal teams and customers Work directly with vendors to identify innovative solutions and actively apply those solutions for customer issues Follow through on issues with vendors for