are looking for a dynamic and well-spoken Client Service Consultant to join the team in Cape Town. The the delivery of exceptional service experiences Job Responsibilities: Provide client services to investors via various various communication channels Providing technical support in terms of Collective Investment Schemes relations Escalate all unresolved queries to management by logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service Level Agreements (SLA) Generate lead targets required
stakeholders by adding value to the business's financial management strategy. Job Responsibilities: Gather relevant statement BA return information obtained to the management accounts; analyze and review information to ensure banking regulations as well as internal policies Manage defined risks in the finance/regulatory function Plan and ensuring delivered systems; process; services and solutions are aligned Identify training courses progression for self through input and feedback from management. Ensure all personal development plan activities
stakeholders by adding value to the business's financial management strategy. Job Responsibilities: Gather relevant statement BA return information obtained to the management accounts; analyze and review information to ensure banking regulations as well as internal policies Manage defined risks in the finance/regulatory function Plan and ensuring delivered systems; process; services and solutions are aligned Identify training courses progression for self through input and feedback from management. Ensure all personal development plan activities
assist the Head: Trade Transaction Management Unit with the management and reconciliation of the of TMU requesting authorisation from management; Stakeholder relationship management Deliver in terms of agreed Group; Manage the operational relationship with the client and in need escalate to management for assitance; Daily, Weekly and Monthly Management Information to key stakeholders and Management Ongoing liaison with business
assist the Head: Trade Transaction Management Unit with the management and reconciliation of the of TMU requesting authorisation from management; Stakeholder relationship management Deliver in terms of agreed Group; Manage the operational relationship with the client and in need escalate to management for assitance; Daily, Weekly and Monthly Management Information to key stakeholders and Management Ongoing liaison with business
business continuity plans, and work with risk management and internal audit units to monitor IT internal control system This position reports to a Senior Manager: Technology Governance, Risk and Compliance Formal compliance, or Internal/External Audit or risk management will be an advantage Experience: Minimum 5 years in a medium to large organization, with 3 years managing IT audit teams and working with COBIT 19 processes
business continuity plans, and work with risk management and internal audit units to monitor IT internal control system This position reports to a Senior Manager: Technology Governance, Risk and Compliance Formal compliance, or Internal/External Audit or risk management will be an advantage Experience: Minimum 5 years in a medium to large organization, with 3 years managing IT audit teams and working with COBIT 19 processes
Maximum Loss (PML) studies Develop, maintain and manage company's PML studies in conjunction with appointed international counterparts. Data Collection and Management Work closely with IT and BCT to ensure that suitable suitable technological and data management solutions are in place to support company's current and future actions and reinforcing commitment. People Focus: Managing own career by being accountable for one's behavior behavior, performance and development. Managing individual and team performance to achieve individual and
Maximum Loss (PML) studies Develop, maintain and manage company's PML studies in conjunction with appointed international counterparts. Data Collection and Management Work closely with IT and BCT to ensure that suitable suitable technological and data management solutions are in place to support company's current and future actions and reinforcing commitment. People Focus: Managing own career by being accountable for one's behavior behavior, performance and development. Managing individual and team performance to achieve individual and
prototypes for new courses. ● Utilise learning management systems (LMS) to organise and deliver content Excellent project management and organisational skills. ● Utilise agile project management methodologies