BENEFITS/BUSINESS EXPERIENCE IS ESSENTIAL Ensures all project testing protocols are adhered to and works with consulting services and business support to assigned projects. Helps to develop and implement strategy for new required agreed standards (SLA). Builds, enhances and manages stakeholder relationships. Prepares the agenda produces the minutes & actions. Coordinates and manages action items. Liaises with and negotiates deadlines
FINANCIAL SERVICES SECTOR AND NEW BUSINESS IS ESSENTIAL Manage new business team and take responsibility to execute Consultants Monitoring workflow and service levels Manage escalated queries process and ensure the efficient planning methodology Identify training requirements Manage and improve the overall customer experience Provide organisation Help manage and determine the budget of the business area Interact with executive management in other other business functions Assist with the development of junior and middle management Help formulate strategy