tasks, such as managing aftersales & site service records, databases, handling customer complaints administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering management skills to supervise and train aftersales service teams. Knowledge of industry-specific regulations
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication, problem-solving
demonstrating flexibility in managing tasks. Customer Service Basics: Role may involve interactions with clients clients or stakeholders, requiring basic customer service principles. Ethical Standards: Understanding and
more years' experience in aftersales or customer services and/or sales experience in an OEM engineering
more years' experience in aftersales or customer services and/or sales experience in an OEM engineering