online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk environment ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks Group Customer other reasonable ad-hoc duties requested from management. Education: National Senior Certificate (Grade
online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk environment ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks Group Customer other reasonable ad-hoc duties requested from management. Education: National Senior Certificate (Grade