including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
ensure each department is fully and appropriately staffed. To ensure all administrative responsibilities working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
ensure each department is fully and appropriately staffed. To execute customer service initiatives in store
ensure each department is fully and appropriately staffed. To execute customer service initiatives in store
ensure each department is fully and appropriately staffed. To execute customer service initiatives in store