Responsible to take customer incoming calls, e-mails Effectively communicating with our customers, all aspects levels and Prices Duties: Work 100% accurate with customer orders and Pricing. Liaising with the warehouse ensure stock orders are dispatched timeously to customers. Keep an accurate Back order system for all orders Canvass new business from our current customers or potential new customers. Adhere to company policy and procedures
Responsible to take customer incoming calls, e-mails Effectively communicating with our customers, all aspects levels and Prices Duties: Work 100% accurate with customer orders and Pricing. Liaising with the warehouse ensure stock orders are dispatched timeously to customers. Keep an accurate Back order system for all orders Canvass new business from our current customers or potential new customers. Adhere to company policy and procedures
Troubleshooting at customer sites regarding products, and ensuring that all issues are resolved with customers. Submitting match requests to the laboratory on behalf of the customer, and following up on the progress. Submitting executive and directors. Attending and assisting customer trials conversion methods vary from injection moulding etc. Providing technical support to customers for existing products. Developing new products
Troubleshooting at customer sites regarding products, and ensuring that all issues are resolved with customers. Submitting match requests to the laboratory on behalf of the customer, and following up on the progress. Submitting executive and directors. Attending and assisting customer trials conversion methods vary from injection moulding etc. Providing technical support to customers for existing products. Developing new products
Knowledge of ERP Software Duties Capturing of customer orders Invoicing of delivery documents once completed capturing production documentation Assisting with customer quotations and query resolution General administrative
Knowledge of ERP Software Duties Capturing of customer orders Invoicing of delivery documents once completed capturing production documentation Assisting with customer quotations and query resolution General administrative
focus will be building relationships with the customers, understanding their needs, and providing solutions relationship-building skills, as well as being able to identify customer needs and close deals. Monthly
the field Ensure customer service excellence to both internal and external customers Interpreting and
advantages of our offerings Conduct regular visits to customer sites to present and demonstrate products. Follow effectively communicate their value proposition to customers. Stay informed about industry trends, competitor
advantages of our offerings Conduct regular visits to customer sites to present and demonstrate products Follow effectively communicate their value proposition to customers. Stay informed about industry trends, competitor