related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. Strong technical proficiency, especially in IT support, cybersecurity, and Microsoft cloud services. Excellent www.parvana.co.uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud
unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism, adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
through engaging demos for customers, and be a reliable source of support on IM client channels. What the thrill of mastering test automation, version control with Git, and the wizardry of genAI tools. Join
African software development company that develops, supports and consults software solutions for the academic requirements into product features and solutions. Assess customer requests to shape product roadmap and enhancements demos, and Q&As. Assist with quotes, proposals, custom development, and business process analysis. Conduct product meets conditions, standards, and customer needs. Support developers with design and requirements troubleshoot issues. Provide resolutions, prioritise support items, and analyse data for improvements. Maintain
doing: Lead and champion technical delivery for customer-centric software projects, ensuring a seamless enthusiasm. Shape solutions and estimates to fit customer needs, injecting creativity and innovation into providing transparent communication and unwavering support throughout. Drive continuous improvement initiatives resolving technical challenges and providing top-notch support, ensuring smooth sailing for every project. Embrace delivering complex enterprise technical solutions on customer-facing consulting projects. Experience in some
code integrity, integrate data, and provide user support Optimise website performance and refine user experience research to optimise usability Provide training and support to users for data interpretation What you need: and database management Experience with version control tools like Git Familiarity with cloud platforms
with a focus on customer satisfaction and success. Collaborate closely with customers to understand their Sales and Services teams. Be the go-to person for customers, ensuring clear communication and smooth project ownership of project risks and drive solutions in a supportive environment. Foster positive relationships both both internally and with valued customers. Help shape the future of products by providing valuable feedback
Participate in agile team meetings. Utilise version control, build, continuous integration solutions and code Relational databases Visual Studio 2013 Source Control (e.g. TFS and GIT) Domain Driven Design. Unit testing Agile, MVC, SQL / Relational Databases, Source Control
delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead curve. Driven by a passion for innovation and customer success, this company has become known for its with the opportunity to immerse yourself in the Support Applications Team, gaining invaluable hands-on Graduate, Systems Analysis, SaaS Applications, Support, JIRA
options, they prioritise responsible alternatives to credit, offering a clear and compelling value proposition