Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night
Ensure that the highest standard of customer service is met through an efficient and effective working satisfaction. Develop strategies for the improvement of service levels and escalation measures with key stakeholders measures and/or product development to ensure service standards are consistently being achieved. Be aware Monitor adherence to processes, procedures and service level agreements (SLAs) Take appropriate action consultants are trained on a regular basis on products, services and processes to mitigate any business liability
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night