stakeholders, both internal & external; Measure customer satisfaction through feedback mechanisms; Research design & implementation of best practice customer-centric solutions in conjunction with the Operations a timely manner and accurately Ensure that all customer queries, escalations & complaints are handled
stakeholders, both internal & external; Measure customer satisfaction through feedback mechanisms; Research design & implementation of best practice customer-centric solutions in conjunction with the Operations a timely manner and accurately Ensure that all customer queries, escalations & complaints are handled
Risk Assessment: Assist with risk assessments of customers, products, and Legal Entities to determine the
Skills Planning and organising Decision Making Customer Centric Focus Innovative Thinking Resilience Numerical
Skills Planning and organising Decision Making Customer Centric Focus Innovative Thinking Resilience Numerical
Risk Assessment: Assist with risk assessments of customers, products, and Legal Entities to determine the
and combine data to generate standard reports. Customer Management Establish and maintain professional
Skills Planning and organising Decision Making Customer Centric Focus Innovative Thinking Resilience Problem