(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration stakeholders, both internal & external; Measure customer satisfaction through feedback mechanisms; Research design & implementation of best practice customer-centric solutions in conjunction with the Operations a timely manner and accurately Ensure that all customer queries, escalations & complaints are handled
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration stakeholders, both internal & external; Measure customer satisfaction through feedback mechanisms; Research design & implementation of best practice customer-centric solutions in conjunction with the Operations a timely manner and accurately Ensure that all customer queries, escalations & complaints are handled
Skills Planning and organising Decision Making Customer Centric Focus Innovative Thinking Resilience Numerical
Skills Planning and organising Decision Making Customer Centric Focus Innovative Thinking Resilience Numerical
and combine data to generate standard reports. Customer Management Establish and maintain professional
Skills Planning and organising Decision Making Customer Centric Focus Innovative Thinking Resilience Problem