Strategic Planning And Objective Setting Through Establishing, Developing AndManaging The Business Plan For long-term strategic plans for the department. 1.2 Participate in business planning sessions and motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate initiatives for the division and develop project plans for implementing agreed decisions. 1.8 Review and amendments to the organisation structure/manpower plans to ensure staff availability to achieve the agreed
Strategic Planning And Objective Setting Through Establishing, Developing AndManaging The Business Plan For long-term strategic plans for the department. 1.2 Participate in business planning sessions and motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate initiatives for the division and develop project plans for implementing agreed decisions. 1.8 Review and amendments to the organisation structure/manpower plans to ensure staff availability to achieve the agreed