Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
air-conditioning equipment respond to emergency calls for both SANBS and NBI. Key Performance Areas: Undertakes and air-conditioning equipment respond emergency calls for both SANBS and NBI Undertakes the Repairs and required and travelling when necessary. Performing on call duties on a roster basis. Travel to various sites
drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as stakeholder relations at the blood drive and/or donor centre. 2.2 Welcomes donors by greeting them as they enter
drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as stakeholder relations at the blood drive and/or donor centre. 2.2 Welcomes donors by greeting them as they enter
drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as stakeholder relations at the blood drive and/or donor centre. 2.2 Welcomes donors by greeting them as they enter
drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as stakeholder relations at the blood drive and/or donor centre. 2.2 Welcomes donors by greeting them as they enter
scheduled. Occasional local and national travel. Call out system. General physical health and reasonable
scheduled. Occasional local and national travel. Call out system. General physical health and reasonable
scheduled. Occasional local and national travel. Call out system. General physical health and reasonable