allocated strategic accounts (get involved). Provide customers with a point-of-contact scenario. Apply the retail allocated strategic accounts. Provide a transport consultancy service to demonstrate total operating costs relationships. Contribute to sales CSM results, grow customer satisfaction and relationships. Provide a sales that the vehicle warranty remains intact to the customer. KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL handovers. CUSTOMER RELATIONS Manage and drive high level of customer interaction. Ensuring the customer is kept
proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk corrective action Provide system knowledge and consultancy for divisional and cross-divisional projects and appropriate communication to colleagues, customers, and suppliers Carry out system maintenance tasks and maintaining production computer systems in a customer-facing support environment of at least 5 years