experience Unit testing System testing (Appliction, Database, configuration) Integration testing Stress testing testing Usability testing Experience in developing custom forms, interfaces and workflows using Remedy
Remedy suite of products DR readiness review and test (document TRP, perform DR failover) Service Catalogue Log problem cases with OEM, ensure SLAs are met Test and deploy application patches/fixes Implement workarounds
advantage. Familiar with CEM & tracing tools for testing, analysing & troubleshooting purposes such