ensuring that all new processes align to best practices. Accountable for eliciting requirements and solution experience of deep practical experience in a business analyst role with repeated practice performing business
timelines. Stay current with SAP updates, best practices, and industry trends. A Bachelor's degree in a independently and within a team. Strong project management and organizational skills. Willingness to travel
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
incident report Incident reports Environment management (e.g. QA snapshots) SKILL SET: Exp. in ServiceNow
incident report Incident reports Environment management (e.g. QA snapshots)