planning) Experience in designing and building custom solutions for BMC Remedy suite of products. Expertise system. Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT
testing Usability testing Experience in developing custom forms, interfaces and workflows using Remedy forms Strong understanding of REST API, SOAP, and web services
Join Our Team: Customer Retention Strategist Extraordinaire Are you ready to take on a challenge that insights into actionable strategies that keep customers coming back for more? If so, we want you on our dynamic individual to spearhead our customer retention efforts. As a Customer Retention Strategist, you'll play shaping and executing strategies to keep our valued customers engaged and satisfied. Key Responsibilities: Collaborate management. At least 3 years of hands-on experience in customer experience, support, or consumer marketing. Proven
Join Our Team: Customer Retention Strategist Extraordinaire Are you ready to take on a challenge that insights into actionable strategies that keep customers coming back for more? If so, we want you on our dynamic individual to spearhead our customer retention efforts. As a Customer Retention Strategist, you'll play shaping and executing strategies to keep our valued customers engaged and satisfied. Key Responsibilities: Collaborate management. At least 3 years of hands-on experience in customer experience, support, or consumer marketing. Proven
requirements Capture user stories and validate with customer Provide Onboarding User training Attend Daily
DevOps team that implements and operates functional services in our Generative AI platform application Design Design architectures and implement with Amazon Web Services (AWS) - (API Gateway, Dynamo DB, Lambda, Networking
review and test (document TRP, perform DR failover) Service Catalogue Maintenance (e.g. Remedy SC) Password