requirements gathering and process optimization, problem-solving abilities for technical issues, and project
requirements gathering and process optimization, problem-solving abilities for technical issues, and project
Excellent communication, collaboration, and problem-solving skills to bridge the gap between development
significant advantage. Strong analytical and problem-solving skills. Excellent communication and interpersonal
excellence. Identifying, investigating, and analyzing problems faced by business; propose documented solutions
Major Incident Boilers (P1 and P2 incidents) Log problem cases with OEM, ensure SLAs are met Test and deploy
Usability checks (e.g. system responsiveness) Create problem records (e.g. for repeat incidents) Data Quality
Major Incident Boilers (P1 and P2 incidents) Log problem cases with OEM, ensure SLAs are met Test and deploy