Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
capabilities. Sales driven daily/weekly/monthly. Customer Service Orientated Key Functions: Manage stock and Making sure that effective and efficient customer service is carried out. Oversee to the layout of the
walk-in customers and provide excellent service with regards to parts Provide best customer service Handle Handle customer complaints Receive & log stock into inventory Notify service department when parts /
Administration Duties Telephonic Queries Filing Customer Service Create & Maintain Filing System Respond
services, surpassing customer expectations. Pursue continuous improvement in service efficiency and effectiveness relationships with customers. Promptly address concerns, ensuring a positive and memorable service experience processes. Dedication to delivering exceptional customer service. Excellent verbal and written communication
vehicle features and specifications. Excellent customer service skills with a focus on customer satisfaction
is a multifaceted role that combines sales, customer service, and compliance responsibilities. Requirements:
is a multifaceted role that combines sales, customer service, and compliance responsibilities. Requirements:
duties Manage inventory and stock control Customer service Overseeing orders for replacement parts Meeting
the sales team for customer satisfaction. Stay informed about products and services to address customer ensure database accuracy. Skills Requirements: Customer service experience with a sense of urgency and focus