Reference: CAW005587-JH-1 Service Manager - Hillcrest, KwaZulu-Natal Our client is on the hunt for a and motivated individual to assume the role of Service Manager at their dealership. Primary Responsibilities: proficient technicians and service advisors to provide exceptional automotive services. Cultivate a positive and repair services, surpassing customer expectations. Pursue continuous improvement in service efficiency relationships with customers. Promptly address concerns, ensuring a positive and memorable service experience
and repairs on vehicles scheduled for dealership service, ensuring they are returned to optimal condition escalate any service-related issues to management for swift resolution and to uphold customer satisfaction assisting with customer check-ins, and conducting follow-ups to deliver exceptional service. Thoroughly Thoroughly document service and repair details on job cards, ensuring accuracy. Proactively plan and order parts based on vehicle identification to streamline service processes. Demonstrate effective production scheduling