and mitigation Investment/Portfolio Management Stakeholder Management and customer focus Planning and organizing contribute to meeting industry development goals Support the development and implementation of strategies the Department's strategic objectives. Account management function up to first draw Prepare well written mentoring and coaching of Account Managers Customer Focus Stakeholder Management To effectively interact with requirements related to any specific deal / transaction. Manage and enhance the levels of service and communication
Financial /Shareholder Returns To manage the divisional budget and cost centres. Consolidating budget strategic initiatives. Day to day divisional pipeline management reporting To create and maintain cross-departmental implementation of an effective client experience management framework including oversight of process optimization optimization and digitization, complaints management, culture skills and targeted client service levels levels In conjunction with COO Office Manager, align complaints principles to the strategic intent, Analyse
legislations that impact on remuneration • Monitor leave management to ensure compliance with policy and procedures within the payroll team Reporting, Payroll Systems Management and Maintenance • Compute wages and deductions Word, Excel, Outlook and databases, to input and manage data and produce required documentation Query Resolution Knowledge of relevant legislation BCEA, LRA, Skills Development, Provident Fund Tax Act, COIDA etc.
records management disciplines (i.e. information and records classification, quality management, metadata metadata management, records retention etc.) Compiling inventories of records received and maintained (in records in the Department's electronic records management system. Assist with the appraisal and disposition disposition of records. Assist the Records Manager in the Retention and Disposal Schedules Assist in the implementation physical records into the electronic records management system using correct metadata. Performs regular