metrics to drive organisational effectiveness Develop a dashboard of HC metrics to be presented at monthly quarterly, and annual senior leadership meetings Develop and generate ad hoc reports to provide HC with training guides for end users Training and Research Develop user procedures, guidelines and documentation Train systems with a focus on product and service development, delivery and support, and applying new technologies lead, encourage, inspire and support others to develop confidence and capability to help them drive personal
writing skills BEHAVIOURAL COMPETENCIES Presentation and communication skills Negotiation skills Relationship Relationship Building and Networking skills Persuading and Influencing skills Coaching and Mentoring Leading contribute to meeting industry development goals Support the development and implementation of strategies transactions during due diligence Manage own development to enhance own competencies Participate in knowledge
contribute to meeting industry development goals Support the development and implementation of strategies transactions during due diligence Manage own development to enhance own competencies Participate in knowledge contribute towards SBU objectives and industry development goals. This would include performing the complex Honours Degree or equivalent qualification. Knowledge Skills 8-10 years related experience of which 8 years
and digitization, complaints management, culture skills and targeted client service levels In conjunction Leadership People Growth Keep up to date with latest developments (conferences and sector forums) To research practice measures. Take responsibility for personal development and growth. Promote the sharing of knowledge Planning and organizing Leadership and managerial skills. Monitoring and evaluation BEHAVIOURAL COMPETENCIES COMPETENCIES Verbal and written communication skills Coaching skills. Negotiation and influencing capability