Returns To manage the divisional budget and cost centres. Consolidating budget reports in the division. management, culture skills and targeted client service levels In conjunction with COO Office Manager, formulate and implement innovative ways to improve Customer focus • Monitor and evaluate divisional strategic preparation of reporting and presentation requirements. Customer Focus Stakeholder Management To create relationships
in the handling of enquiries and applications Customer Focus Stakeholder Management • To effectively enhance the levels of service and communication to ensure the provision of client service excellence. Learning Investment/Portfolio Management • Stakeholder Management and customer focus• Planning and organising• Report writing
in the handling of enquiries and applications Customer Focus Stakeholder Management To effectively interact enhance the levels of service and communication to ensure the provision of client service excellence. Learning
Funds. Customer Focus Stakeholder Management Client relationship management Ensuring that customer complaints Post-Investment teams to ensure alignment in client service and stakeholder management. Company's representation management. Knowledge of company products and services. Good networks within sector in both private and
and lessons learnt feedback for more improved services. Implement talent management initiatives, including with both internal and external clients Excellent customer relationship skills Respect for confidentiality
timeous fashion. Delivering results and meeting customer expectations Following instructions and procedures data, processes and associated administration and services are accurately delivered within the agreed deadlines
assistance. Ensure that monitoring and counselling services are provided on Value Creation levers in accordance
requirements In-depth knowledge of the financial services industry, including familiarity with industry