aligned with the strategic objectives of the Department and will contribute to meeting industry development implementation of strategies or action plans to drive the Department's strategic objectives. Account management function in the handling of enquiries and applications Customer Focus Stakeholder Management To effectively interact interact with different SBUs and departments in order to fulfil the process requirements related to any enhance the levels of service and communication to ensure the provision of client service excellence. Learning
in the handling of enquiries and applications Customer Focus Stakeholder Management • To effectively effectively interact with different SBUs and departments in order to fulfil the process requirements related to enhance the levels of service and communication to ensure the provision of client service excellence. Learning Investment/Portfolio Management • Stakeholder Management and customer focus• Planning and organising• Report writing
The Partnership Programme Department is established to enhance industry and project development and leverage of potential deals/projects to relevant SBUs/Departments/Funds. Client and stakeholder networking Manage Funds. Customer Focus Stakeholder Management Client relationship management Ensuring that customer complaints SBU and Department teams as well as Post-Investment teams to ensure alignment in client service and stakeholder management. Knowledge of company products and services. Good networks within sector in both private and
assistance. Ensure that monitoring and counselling services are provided on Value Creation levers in accordance be involved in department and organisation wide initiatives linked to the department's function. To ensure
Accurately store and maintain records in the Department's electronic records management system. Assist related initiatives or projects undertaken by the department. The Records Administrative Officer will support
timeous fashion. Delivering results and meeting customer expectations Following instructions and procedures data, processes and associated administration and services are accurately delivered within the agreed deadlines
requirements In-depth knowledge of the financial services industry, including familiarity with industry