business support to users on a day-to-day basis for effective utilisation of the supporting tools Act attestation tool) super-user who will provide user support in respect of resolving issues and queries Develop reporting to provide RDARR stakeholders with technical support and knowledge Provide operational coordination RDARR Microsoft SharePoint / Teams sites and user support to ensure operational effectiveness Drive training process, ensure system effectiveness and provide support to stakeholders to capture their inputs Prepare
business support to users on a day-to-day basis for effective utilisation of the supporting tools Act attestation tool) super-user who will provide user support in respect of resolving issues and queries Develop reporting to provide RDARR stakeholders with technical support and knowledge Provide operational coordination RDARR Microsoft SharePoint / Teams sites and user support to ensure operational effectiveness Drive training process, ensure system effectiveness and provide support to stakeholders to capture their inputs Prepare
developing a technology development strategy that support the company's objectives and technology strategy and implementation Key Performance Areas (KPAs): Support technology strategy and innovation Planning and
Technical Support Manager to be responsible for managing provision of the technical support to ICT operations
purposes Document all work and develop technical support documentation within agreed standards, methods resolved within service level timelines Provide support and production standby post go live adhering to competence to work in a continuous delivery environment Support less experienced engineers on technical aspects
projects on time and within scope Provide technical support and assistance to team members as needed Continuous
Agile environment Key Performance Areas (KPAs): Supporting technology strategy & innovation Planning
Agile environment Key Performance Areas (KPAs): Support technology strategy and innovation Planning and
practices for the Business Technical Environment Support application functionality to problems analysis