preferred Duties and Responsibilities: Training: Develop and deliver training programs for employees on the ERP ERP system. Create training materials and documentation to support user learning. Troubleshooting: Diagnose and resolve issues related to the ERP system. Provide technical support to end-users and address any any system-related queries. Service Provider Correspondence: Act as the primary point of contact with the the ERP system service provider. Communicate issues, coordinate updates, and ensure timely resolutions