systems. Operationally responsible for selected sales agents, coordinates the shift-based activities of more complex queries in relation to for example sales orders, support, deliveries and escalations. Performance KPI's Planning & Reporting Team Supervision Sales Customer support & experience Continious improvement Company Policies • B2C / DTC sales • Customer relations • Telephonic sales • E-commerce platforms • Technical Technical support • Sales and reporting • Working within a digital environment • Working across different
systems. Operationally responsible for selected sales agents, coordinates the shift-based activities of more complex queries in relation to for example sales orders, support, deliveries and escalations. Performance KPI's Planning & Reporting Team Supervision Sales Customer support & experience Continious improvement Company Policies • B2C / DTC sales • Customer relations • Telephonic sales • E-commerce platforms • Technical Technical support • Sales and reporting • Working within a digital environment • Working across different
Thinking Positively Customer Journey Management Drive sales conversion and customer lifetime value (purchases
Thinking Positively Customer Journey Management Drive sales conversion and customer lifetime value (purchases