accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
Coordinate inbound and outbound office mail Support management
batteries, rags). Communicates with Operations Manager for work required. Ensure workplace health and sufficient mats available for the next day's schedule. Manage and motivate teams, training and discipline of and ensuring adherence by staff. Liaises with Management in regards to completed orders, required stock and assist with installations and maintenance services In-house Maintenance Repairs Any Admin that will
telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints support when necessary. Customer Relationship Management: Build and maintain strong customer relationships
reports to the FIC on the goAML platform Assist in managing all projects relating to the reporting to the all high risk accounts and reporting thereof Review and approve Re-KYC of high risk accounts and the EDD quarterly reports to management on STR/SARS filed, high risk accounts, frozen accounts and the compliance commentary and timeliness of clearing Updating and managing SWIFT KYC Registry
control, cost analysis and sales analysis. Manage accounts receivable and staff Ensure the day to day production, accounts receivable. Assist in compliance with legislation Analyse cost accounting data. Maintain validity of inventory, gross margin schedules to management Highlighting problematic customers to Exco Submission monthly provisions Prepare and complete the monthly accounts receivable reports Attend monthly Sales and credit
reconciliations - Capture & allocate account payments - Resolve accounts queries - Attention to detail - Own consisting of /- 650 accounts - COD & Cash Accounts consisting of /- 150 accounts
compilation pro - forma invoicing per SOP - Yes Management and maintenance of customer surveys and related thereof – Once a year – Needs training on this Management and maintenance of customer specification sheets performance. - Yes Provide information to the accounts department on incoming and completed orders payments and accurate allocation of payment to customer accounts - Yes General secretarial duties for sales team ensure all departmental targets are met as set by management. - Yes General Administration : To ensure all
Customer Training Stock Analysis Assisting with accounts General Housekeeping
alignment with global IT strategies and standards. Manage and monitor the country's IT infrastructure to infrastructure-related matters. Collaborate with vendors and service providers for procurement, maintenance, and support