clients Act as the point of contact between the manager and internal/external clients Screen and direct correspondence Handle requests and queries appropriately Manage diary and schedule meetings and appointments Make
Coordinate inbound and outbound office mail Support management
Warehouse/Operations office daily operations. Assisting with customer queries. Packing invoices Checking batteries, rags). Communicates with Operations Manager for work required. Ensure workplace health and sufficient mats available for the next day's schedule. Manage and motivate teams, training and discipline of and ensuring adherence by staff. Liaises with Management in regards to completed orders, required stock Oversee Mat/Washroom Installations Supervise and assist with installations and maintenance services In-house
business and existing channel partners. Product Management Stock Levels Ensure that CRM data is up to date team to support this. Customer Relationship Management / Weekly Performance and Warranty Tracking Customer targets. Customer Agreements and Discount Schedules – Working with the Sales Manager to ensure the key key customers all have valid and signed agreements in place. Discount schedules must also be checked to
plans Assist in filing of Cash threshold reports to the FIC on the goAML platform Assist in managing all Prepare and submit monthly and quarterly reports to management on STR/SARS filed, high risk accounts, frozen commentary and timeliness of clearing Updating and managing SWIFT KYC Registry
financial control, cost analysis and sales analysis. Manage accounts receivable and staff Ensure the day to gross margin analysis by brand by customer type Assist in month-end closing, prepare journal entries as development such as production, accounts receivable. Assist in compliance with legislation Analyse cost accounting Work in special projects as required Support and assist internal department reporting requirements such validity of inventory, gross margin schedules to management Highlighting problematic customers to Exco Submission
KPA's: Arrange appointments for the sales team assisting with any presentation or product information that compilation pro - forma invoicing per SOP - Yes Management and maintenance of customer surveys and related thereof – Once a year – Needs training on this Management and maintenance of customer specification sheets General secretarial duties for sales team - Yes To assist with: Being the point of contact for customers dimensions etc. on the order against the quotation - Yes Assist with stock take procedures and process as required
company Truck range of products Role responsibilities Assist to develop product strategy and growth plans for to direct selling through identified channels. Assist in the selection and specification of Trucks to customer specifications. Work alongside the technical manager to ensure the proposals prepared with quotation
Internal Training Customer Training Stock Analysis Assisting with accounts General Housekeeping
into specifications Develops ad hoc queries to assist users with data analysis Develops standard reports