internationally for over 5000 clients The Telesales and Customer Care Representative is responsible for generating providing exceptional customer service. This role involves identifying customer needs, offering appropriate appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: Telesales: Outbound Make outbound calls to potential and existing customers. Present, promote, and sell products/services products/services using solid arguments to prospective customers. Achieve daily, weekly, and monthly sales targets. Lead
control, cost analysis and sales analysis. Manage accounts receivable and staff Ensure the day to day activities activities of the department are co-ordinated Key Roles/Responsibilities: Prepare, analyse and report weekly monthly, quarterly gross margin analysis by brand by customer type Assist in month-end closing, prepare journal production, accounts receivable. Assist in compliance with legislation Analyse cost accounting data. Maintain problematic customers to Exco Submission of monthly provisions Prepare and complete the monthly accounts receivable
parts lists will form part of the role. Accountabilities / Key Performance Areas Stock Turn >1.5 Fill regarding parts technical requirements. Assisting customers (Internal and External) with information and advice recommended and critical parts list for site and customer specific. Verify recommended parts orders for
between sales representatives, customer and company meeting the customer requirements effectively, in a invoicing per SOP - Yes Management and maintenance of customer surveys and related reporting thereof – Once a Management and maintenance of customer specification sheets – Only on customer requests Maintenance and data data capture of customer and product information on Shopware - Yes To communicate with production and developments affecting orders to sales rep's customers - Yes Maintain and provide information on sales
selection and specification of Trucks to meet customer specifications. Work alongside the technical manager quotation and tender documents are in line with customer requirements. Continue to develop Trucks sales knowledge to help foster long-term relationships with key decision makers in the Truck market. Track and report the requirements that are needed to apply for customer finance packages. Negotiate with Body builders
scope, time and budget in a cost effective manner. Key responsibilities for this position include, but are Inventory (PSI) analysis Issue resolution to customers ON Purchase Sales Inventory (PSI) and Continuous Care Supply Chain organization Analyzing business/customer requirements, identify opportunities, develop
reconciliations - Capture & allocate account payments - Resolve accounts queries - Attention to detail - Own consisting of /- 650 accounts - COD & Cash Accounts consisting of /- 150 accounts
Sales Manager. Preparing the Monthly Management Accounts & Group Reporting Packages for both entities Overseeing the accounting function relevant to your responsibilities, ensuring that accounting records relating appropriately and that reported results comply with accounting standards and relevant legislation. Providing
and guidelines to uphold quality expectations of customer and company. Manage workforce planning to ensure order readiness, customer specs, speed trails, etc.) Ensure all TMC standards and customer commitments (i plan to ensure delivery of the required level of Customer Service. Apply WCM AM methodologies to ensure
all social media portals. Handle inquiries and customer concerns over the phone and via email. responsible campaigns and promotions aimed at this group of customers.