Key Responsibilities: Telesales: Outbound Calls: Make outbound calls to potential and existing customers customer objections to close sales. Follow-ups: Conduct follow-up calls to ensure customer satisfaction and and secure repeat business. Send follow-up emails and documentation as needed. Customer Care: Inbound
phoning the customer / courier when order is ready. Making sure all stock for exports is processed, labelled against orders Placing orders for SS, SM&SF Follow up with suppliers – samples deliveries - Stock count
Manage diary and schedule meetings and appointments Make travel arrangements Take dictation and minutes Source
technologies and trends in IT infrastructure to make recommendations for enhancements and improvements
calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct
parts requirements from a technical perspective and making recommendations to ensure we optimise our parts
Product Management Stock Levels Ensure that CRM data is up to date and that forecasting on product mix and volumes