accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
Responsibilities Coordinate and organize office activities Oversee stock of office supplies and warehouse stock Greet visitors at office and be able to attend to clients Coordinate inbound and outbound office mail Support
Provide administrative support to the team, ensure that the office runs smoothly, and assist with various and maintaining records of office business transactions. Operating office equipment including printers customer service skills and ability to work well with others. Proficient in Microsoft Office suite (e
telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints on product features, pricing, and after-sales services. Documentation: Document customer interactions
addressed. Overseeing Workshop and Warehouse/Operations office daily operations. Assisting with customer queries for the next day's schedule. Manage and motivate teams, training and discipline of staff with respect to and assist with installations and maintenance services In-house Maintenance Repairs Any Admin that will
minutes Source office supplies Produce reports, presentations and briefs Devise and maintain office filing system
Purpose of position: Accurately administer general office work Maintenance Reporting (Customer Sales Reports)
End-Users Collaborate with the EMEA IT Infrastructure team to ensure alignment with global IT strategies and local IT teams and end-users on infrastructure-related matters. Collaborate with vendors and service providers
Primary KPA's: Arrange appointments for the sales team assisting with any presentation or product information accounts - Yes General secretarial duties for sales team - Yes To assist with: Being the point of contact ensure that the housekeeping of the External Sales Office is managed and kept to the company standard required
collaboration with the technical teams. Working with the Luminous team to conduct customer co-visits for premises and engaging with operations/logistics team to support this. Customer Relationship Management access to run their businesses. Marketing The sales teams need to be actively involved in: Representing within their customers (end users). Working with the Service Team, Operations, and other business units to give