accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints Investigate and resolve customer complaints in a timely manner. Escalate complex issues to higher-level
the Head of Parts Business, the Parts Technical Support is responsible for analysing parts requirements making recommendations to ensure we optimise our parts inventory holding and procurement practices. Analysis existing inventory and recommended spare parts lists will form part of the role. Accountabilities / Key Performance holders to ensure maximum output is achieved in parts supply. Discussions with the relevant EMT and MIN developments and improvements within the parts offerings Advising teams of parts commonalities between machines
successful candidate will service, assemble, maintain, and repair all types of Bobcat & SANY Earthmoving limited to the following: To carry out routine servicing, maintenance & repairs of Bobcat/SANY equipment
infrastructure projects within the country, ensuring timely delivery and adherence to quality standards. Coordinate infrastructure-related matters. Collaborate with vendors and service providers for procurement, maintenance, and support to IT disaster recovery planning and execution as part of the overall business continuity strategy.
field is preferred. Familiarity with different types of rubber materials and adhesives. Knowledge of communication skills and the ability to work as part of a team. Physical Requirements: Ability to lift
quarterly gross margin analysis by brand by customer type Assist in month-end closing, prepare journal entries audit schedules, tax schedules and others Ensure timely submission, accuracy and validity of inventory
the Warehouse to ensure production is delivered on time in full as per the demand plan to ensure delivery delivery of the required level of Customer Service. Apply WCM AM methodologies to ensure continuous improvement
essential Understanding and knowledge of automotive parts and spares Freight knowledge Experience: 2 years
manufacturing. • Ensure Products are manufactured on time. • Monitor warehousing and dispatching. • Compulsory