Overseeing Workshop and Warehouse/Operations office daily operations. Assisting with customer queries plugs, batteries, rags). Communicates with Operations Manager for work required. Ensure workplace health sufficient mats available for the next day's schedule. Manage and motivate teams, training and discipline of of staff with respect to ensure productivity targets are met. Communicate and respond as required with and ensuring adherence by staff. Liaises with Management in regards to completed orders, required stock
Coordinate inbound and outbound office mail Support management
sales team assisting with any presentation or product information that reps need for meetings Acknowledge compilation pro - forma invoicing per SOP - Yes Management and maintenance of customer surveys and related thereof – Once a year – Needs training on this Management and maintenance of customer specification sheets of customer and product information on Shopware - Yes To communicate with production and logistics departments Yes To liaise with the production and operations departments to resolve any product or technical queries
engaging with new players to introduce our range of products and solutions. Identifying new startups that could new business and existing channel partners. Product Management Stock Levels Ensure that CRM data is up to to date and that forecasting on product mix and volumes is accurate. Ensuring that customers/partners engaging with operations/logistics team to support this. Customer Relationship Management / Weekly Performance and Discount Schedules – Working with the Sales Manager to ensure the key customers all have valid and
thereby extending their lifespan and ensuring safe operation. The role demands precision, attention to detail completed linings for defects, ensuring they meet quality and safety standards. Conduct testing on lined Environment: Industrial settings such as manufacturing plants, refineries, and chemical processing facilities
reports to the FIC on the goAML platform Assist in managing all projects relating to the reporting to the Prepare and submit monthly and quarterly reports to management on STR/SARS filed, high risk accounts, frozen Monitor's functioning, quality of commentary and timeliness of clearing Updating and managing SWIFT KYC Registry
identifying customer needs, offering appropriate products or services, and ensuring customer satisfaction existing customers. Present, promote, and sell products/services using solid arguments to prospective Relationship Management: Build and maintain strong customer relationships. Provide information on product features part of a team. Good organizational and time management skill
the position is to create, maintain and deliver product knowledge strategy within the scope, time and budget planning process Forecasting Management of statistical forecasts Perform new product volumes forecasting Developing Developing the statistical forecasts for Critical Care products, and improving forecast accuracy Utilizing analytics Perform Estimated Quotation Limit (EQL) model management Supporting the Critical Care S&OP process
Collaboration with Engineers and Designers Product Development Support Quality Assurance and Compliance Prototype with manufacturing processes, materials, and production techniques. Attention to detail and accuracy in the product development and production process, contributing to the creation of high-quality products
financial control, cost analysis and sales analysis. Manage accounts receivable and staff Ensure the day to roll forward Prepare cost reporting analysis per product category Coordinate with IT department for system system issues, maintenance and development such as production, accounts receivable. Assist in compliance with validity of inventory, gross margin schedules to management Highlighting problematic customers to Exco Submission