Coordinate inbound and outbound office mail Support management
batteries, rags). Communicates with Operations Manager for work required. Ensure workplace health and available for the next day's schedule. Manage and motivate teams, training and discipline of staff with respect and ensuring adherence by staff. Liaises with Management in regards to completed orders, required stock
only to our Luminous offer) Arranging regular training events, in collaboration with the technical teams business and existing channel partners. Product Management Stock Levels Ensure that CRM data is up to date team to support this. Customer Relationship Management / Weekly Performance and Warranty Tracking Customer include turnover targets, stock holding targets, training, and marketing targets. Customer Agreements and and Discount Schedules – Working with the Sales Manager to ensure the key customers all have valid and
grow all potential truck sales within the assigned region, with the main sales focus, but not limited to customer specifications. Work alongside the technical manager to ensure the proposals prepared with quotation
requirements Conduct compliance training as per the compliance training plan, when required Conduct compliance reports to the FIC on the goAML platform Assist in managing all projects relating to the reporting to the Prepare and submit monthly and quarterly reports to management on STR/SARS filed, high risk accounts, frozen commentary and timeliness of clearing Updating and managing SWIFT KYC Registry
Sales Support Invoice enquiries Internal Training Customer Training Stock Analysis Assisting with accounts
Yes – Training done Accurate and timeous compilation pro - forma invoicing per SOP - Yes Management and reporting thereof – Once a year – Needs training on this Management and maintenance of customer specification ensure all departmental targets are met as set by management. - Yes General Administration : To ensure all the housekeeping of the External Sales Office is managed and kept to the company standard required. - Yes
clients Act as the point of contact between the manager and internal/external clients Screen and direct correspondence Handle requests and queries appropriately Manage diary and schedule meetings and appointments Make presentations and briefs Devise and maintain office filing system
financial control, cost analysis and sales analysis. Manage accounts receivable and staff Ensure the day to product category Coordinate with IT department for system issues, maintenance and development such as production validity of inventory, gross margin schedules to management Highlighting problematic customers to Exco Submission
parts commonalities between machines – maintaining system parameters Liaising with the relevant factories LCC exchanges by analyzing LCC time frames with system recommendation machine specific. Monitor part CSI's