accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
Coordinate inbound and outbound office mail Support management
batteries, rags). Communicates with Operations Manager for work required. Ensure workplace health and sufficient mats available for the next day's schedule. Manage and motivate teams, training and discipline of and ensuring adherence by staff. Liaises with Management in regards to completed orders, required stock and assist with installations and maintenance services In-house Maintenance Repairs Any Admin that will
telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints support when necessary. Customer Relationship Management: Build and maintain strong customer relationships
alignment with global IT strategies and standards. Manage and monitor the country's IT infrastructure to infrastructure-related matters. Collaborate with vendors and service providers for procurement, maintenance, and support
business and existing channel partners. Product Management Stock Levels Ensure that CRM data is up to date team to support this. Customer Relationship Management / Weekly Performance and Warranty Tracking Customer and Discount Schedules – Working with the Sales Manager to ensure the key customers all have valid and their customers (end users). Working with the Service Team, Operations, and other business units to give
accuracy. Strong organizational skills. Good customer service skills and ability to work well with others. Proficient
receptionists work. Switchboard and front desk management Update, maintain and develop all our social media Corporate gifts and Branding. Events planning/ Management such as Electra mining. Personal shopping for for the senior team in Zimbabwe. Diary management
clients Act as the point of contact between the manager and internal/external clients Screen and direct correspondence Handle requests and queries appropriately Manage diary and schedule meetings and appointments Make
reports to the FIC on the goAML platform Assist in managing all projects relating to the reporting to the Prepare and submit monthly and quarterly reports to management on STR/SARS filed, high risk accounts, frozen commentary and timeliness of clearing Updating and managing SWIFT KYC Registry