accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
credit alignment meetings Attend monthly BCM consultation meetings Calculate sales commissions for the
telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints on product features, pricing, and after-sales services. Documentation: Document customer interactions
ensure delivery of the required level of Customer Service. Apply WCM AM methodologies to ensure continuous
accuracy. Strong organizational skills. Good customer service skills and ability to work well with others. Proficient
infrastructure-related matters. Collaborate with vendors and service providers for procurement, maintenance, and support
and assist with installations and maintenance services In-house Maintenance Repairs Any Admin that will
their customers (end users). Working with the Service Team, Operations, and other business units to give