Coordinate inbound and outbound office mail Support management
batteries, rags). Communicates with Operations Manager for work required. Ensure workplace health and sufficient mats available for the next day's schedule. Manage and motivate teams, training and discipline of and ensuring adherence by staff. Liaises with Management in regards to completed orders, required stock
control, cost analysis and sales analysis. Manage accounts receivable and staff Ensure the day to day day activities of the department are co-ordinated Key Roles/Responsibilities: Prepare, analyse and report production, accounts receivable. Assist in compliance with legislation Analyse cost accounting data. Maintain validity of inventory, gross margin schedules to management Highlighting problematic customers to Exco Submission monthly provisions Prepare and complete the monthly accounts receivable reports Attend monthly Sales and credit
reports to the FIC on the goAML platform Assist in managing all projects relating to the reporting to the all high risk accounts and reporting thereof Review and approve Re-KYC of high risk accounts and the EDD quarterly reports to management on STR/SARS filed, high risk accounts, frozen accounts and the compliance commentary and timeliness of clearing Updating and managing SWIFT KYC Registry
or services, and ensuring customer satisfaction. Key Responsibilities: Telesales: Outbound Calls: Make support when necessary. Customer Relationship Management: Build and maintain strong customer relationships interactions and transactions accurately. Update customer accounts and record details of inquiries, complaints, and part of a team. Good organizational and time management skill
reconciliations - Capture & allocate account payments - Resolve accounts queries - Attention to detail - Own consisting of /- 650 accounts - COD & Cash Accounts consisting of /- 150 accounts
parts lists will form part of the role. Accountabilities / Key Performance Areas Stock Turn >1.5 Fill
compilation pro - forma invoicing per SOP - Yes Management and maintenance of customer surveys and related thereof – Once a year – Needs training on this Management and maintenance of customer specification sheets performance. - Yes Provide information to the accounts department on incoming and completed orders payments and accurate allocation of payment to customer accounts - Yes General secretarial duties for sales team ensure all departmental targets are met as set by management. - Yes General Administration : To ensure all
and relevant market segments to understand who the key players are and engaging with new players to introduce business and existing channel partners. Product Management Stock Levels Ensure that CRM data is up to date team to support this. Customer Relationship Management / Weekly Performance and Warranty Tracking Customer Discount Schedules – Working with the Sales Manager to ensure the key customers all have valid and signed agreements
customer specifications. Work alongside the technical manager to ensure the proposals prepared with quotation knowledge to help foster long-term relationships with key decision makers in the Truck market. Track and report