ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group external customer base. Remote IT Telephone Support for customers Remote assistance covering hardware, operating customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled Server maintenance MCSA/MCSE (optional) Other Requirements: Previous IT remote telephone support experience Fluency in English
certification in heavy equipment maintenance or a related field is preferred. Experience: Minimum of 3-5 years of